Contact
Contact & Support
One address reaches us. Write to it for anything about your assessment, a report, a purchase, a refund or your data.
We read everything sent here. A reply service is not yet confirmed, and the contracting entity's registered details are still being finalised.
What helps us answer faster
- The email address you bought with, if you purchased a report.
- What you would like us to do — a question, a refund request, or a data request.
What to expect
Every message sent here is read. A reply service is not yet confirmed, so we cannot promise a reply time.
Privacy and health data requests
Requests about your personal or health data go to the same address. Please say that it is a privacy request so it is handled under the Privacy Policy.
Refund requests and privacy requests are handled as separate processes with different time limits, even though both arrive at one address.